Trio or Couple WGS/WES Analysis

Please review the intake process below before completing the intake form at the end.

How our intake process works:

Submit the intake form (at the end of the page) with your contact details and basic information.
You’ll receive an immediate confirmation email once your submission is received.
Our team manually reviews each submission to ensure we can provide meaningful analysis.
If selected, you’ll receive an email with next steps, including:
- A secure link to upload your raw genetic data
- A detailed questionnaire to support personalised analysis
- Payment instructions to begin your analysis

What you receive

Your completed report delivered securely via email
A 1-hour results discussion via video call using Google Meet or another online meeting platform (included in your service package). Attendance is optional and you may choose whether or not to use this session. See report discussion terms in our T&Cs.
Where a video call is not suitable, we may offer an alternative format such as a written Q&A, where you can submit questions for review.

Supported data types

We accept whole genome and whole exome sequencing data from the following providers:

Nebula Genomics
Dante Labs
Veritas Genetics
Sequencing.com
TellmeGen
Any other clinical or research genome sequencing provider

File format: We accept data in VCF.GZ or VCF.BGZ format only. BAM, CRAM, and FASTQ files are not supported for standard processing. If you require full reprocessing of raw sequencing data in these formats, please contact us in advance to discuss availability and requirements.

Download information: Raw sequencing data is typically available via your provider account under “Download Raw Data”. For family-based analysis, we require VCF.GZ files from all participating individuals (e.g. parents–child or partner–partner submissions). All users must be 18+.

⚖️ Legal information

Please review before submitting the intake form:

⚠️ Important note: We provide detailed, manual interpretation of microarray genetic data with personalised reports. Each submission is carefully reviewed. During periods of high demand, capacity may be limited and invitations are issued based on submission order and availability. Thank you for your understanding.

📝 Intake Form